Shipping Policy
Last Updated: September 25, 2026
Thank you for shopping with us! We’re committed to getting your order to you quickly and safely.
Processing Times
Orders are typically processed within 1–3 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.
During sales, promotions, product launches, or other periods of unusually high order volume, processing may take a little longer. If there is a significant delay with your order, we’ll do our best to notify you.
Shipping Within the United States
We currently ship to addresses within the United States, including the 50 states.
Estimated delivery times after your order has been processed:
- Standard Shipping: 3–7 business days
- Free Standard Shipping: Available on qualifying orders
Please note that delivery estimates are estimates, not guarantees. Actual delivery times may vary depending on your location, carrier delays, weather, holidays, and other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions or free shipping on orders that meet a specified minimum purchase amount.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become active after your shipping confirmation is sent.
Incorrect or Incomplete Shipping Addresses
Please make sure your shipping address is correct before completing your purchase.
If you notice an incorrect address, contact us as soon as possible. We will do our best to update the address before the order ships, but we cannot guarantee that changes can be made after an order has entered processing.
We are not responsible for orders delivered to an incorrect address provided by the customer.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your tracking information shows that your package was delivered but you cannot locate it, please first check around your property and with household members or neighbors. You may also contact the carrier directly.
If your package appears to be lost or arrives damaged, please contact us at KNMworldwide@gmail.com and we’ll work with you to determine the appropriate next steps.
For damaged packages, please contact us within 7 days of delivery and include photos of the package and product when possible.
Delayed Shipments
While we work hard to meet our estimated delivery times, shipping delays can occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Carrier delays
- Holidays and peak shipping periods
- Incorrect or incomplete addresses
- Transportation disruptions
- Other circumstances outside our control
A shipping delay does not automatically qualify an order for a refund.
Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible after placing your order.
We cannot guarantee that an order can be changed or canceled once it has entered processing or been shipped.
Questions About Your Order?
If you have questions about your shipment or need help locating your order, please contact us at:
KNMworldwide@gmail.com
Please include your order number whenever possible so we can assist you as quickly as possible.
Thank you for shopping with us!